Available Shipping Methods
We ship by all Fed Ex methods, including
Ground, Home Delivery, 2 Day Air and Next Day Air, as
well as International Ground to Canada and International Economy & Priority services worldwide.
Common Carrier Freight service is available for all
heavyweight (pallet) shipments in the U.S..
Please note that free shipping offers (when available) are
valid only to U.S. residents. However, we
do offer discounted rates for free ship
items to customers in U.S. Territories and
For overseas samples order, we ship by USPS International or DHL; For small shipments, we offer DHL, Fed Ex and UPS options.
Large shipments to overseas
destinations can be sent by standard ocean
freight or air freight- please contact us
for shipping quotes. Note that all tax and brokerage fees for overseas shipments are the responsibility of the purchaser.
For sample shipments, we also offer Priority
shipping via the U.S Post Office.
Order Fulfillment Times
Most items ship within 1-3 business days,
dependent on our current order
volume.However, some items may require a
longer order fulfillment time. Please refer
to the specific product description for
Shipments by overnight mail placed before
11:00 am CST ship same day. Overnight
orders placed after 11:00 am CST will ship
the next business day.
Made to Order items may require up to 14
days for fabrication prior to
Transit times just got faster. For the
average transit time to your location from
our TX warehouse, please view the transit
PLEASE NOTE: Postal packages ship out daily
and have an average 2-3 days in transit for
Priority shipping, but U.S. Postal transit
times are NOT guaranteed. If you have a
time-sensitive order, please choose the
appropriate Fed Ex shipping option.
We insist on quality products for our
clients, and insure all shipments (except
samples) for that reason. If you receive an
order that has been damaged in shipping,
please keep the package intact just as it
arrived, and call (936) 653-8099 or send an
email which includes your Order ID#
Dept. so that we can file an insurance
claim and have the order returned to our
office OR picked up by the carrier at no cost to
If you have questions about ordering that
are not answered on our website, or need a
special shipping quote please give us a
call at 936.653.8099 or email Customer
Service . Our office hours are Monday
through Friday, 10:00am -4:00pm CST.
If you have additional questions that are
not answered on our website, please feel
free to contact us by email at